> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crowdreply.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset your password?

If you've forgotten your password or can't log in, you can reset it via email.
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#### How to reset your password

1. Go to the login page at [crowdreply.io/login](https://crowdreply.io/login)
2. Click **Forgot password?** below the login form
3. Enter the **email address** associated with your CrowdReply account
4. Click **Reset password**
5. Check your email inbox for a password reset link from CrowdReply
6. Click the link in the email — it will take you to the reset page
7. Enter your **new password** and **confirm** it
8. Click **Reset password**

You'll see a confirmation that your password has been successfully reset. Click **Continue** to go back to the login page and sign in with your new password.
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#### Didn't receive the reset email?

* Check your **spam or junk folder**
* Make sure you entered the correct email address
* Wait a few minutes — the email can sometimes take a moment to arrive
* If you still don't see it, try requesting the reset again
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#### Already logged in and want to change your password?

If you're already logged in and know your current password, you can change it directly from **Account Settings → Profile → Change Password** without going through the reset flow.