> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# My upvote order was submitted but still shows zero upvotes

If your upvote order is still showing **0 upvotes after several hours**, here are a few things to check:

#### 1. Order is instant but delayed due to system capacity

If the order was set to **start immediately** and still shows **Processing** with 0 upvotes, this usually means:
* There is high system load from other users’ orders
* Orders are fulfilled based on **capacity and safety limits**
In this case, the order will start **automatically** **once capacity frees up — no action is required.**

#### 2. Rank Comment option was selected

In some cases, users accidentally select the **'Rank comment' option**, where upvotes **start after a delay (e.g. 10 or 14 days)** instead of immediately.
* You can verify this by checking the **Start Date** and **Completion Date** columns on the upvote orders page:
[https://crowdreply.io/order-upvotes](https://crowdreply.io/order-upvotes)
* Once submitted, **upvote orders cannot be edited or cancelled**

#### 3. The order was scheduled for a future date

You may have scheduled the upvote order to start at a **later date/time** instead of instantly.
* Again, check the **Start Date** on the orders page to confirm when delivery begins
* Scheduled orders **cannot be changed or cancelled after submission**