> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Why is the comment rank sometimes different on CrowdReply vs what I see on Reddit?

CrowdReply calculates **Comment Rank** using the **Reddit API**. Specifically:

* We fetch the thread’s comments via the API
* We sort them using Reddit’s **“Top”** ranking
* Then we assign rank based on the order Reddit returns (1 = top comment, 2 = second, etc.)
So in most cases, CrowdReply’s rank matches what you’d see if you open the thread and sort by **Top**.

### Why can there still be a mismatch?

In some cases, Reddit shows a different “Top” order on the actual thread UI than what the API returns. 

This can happen due to a few Reddit-side behaviors we don’t control, such as:
* **Reddit UI vs API inconsistencies** (rare, but real)
* **Soft-filtered / collapsed / crowd-controlled comments** being treated differently in the UI
* **Sort logic differences** between platforms (desktop vs mobile) or temporary experiments
* **Timing/cache delays** where the API updates slightly differently than what loads on the page

This is why you may see situations like:
* CrowdReply shows **Rank #4**, but the thread UI shows **#1**
* CrowdReply shows **Rank #1**, but the thread UI shows **#5**

### Important note
When these mismatches happen, **there isn’t much we can do on our end** — this behavior comes directly from Reddit’s ranking and API inconsistencies.

CrowdReply is simply reflecting the data Reddit provides.