Getting Started

• What is AI Search Tracking and how does it work?

  Learn how CrowdReply tracks your brand visibility across ChatGPT, Perplexity, Gemini and other AI search platforms.Featured

• How does CrowdReply's engagement engine work?

  Learn how CrowdReply uses 800+ trusted, aged Reddit accounts to post helpful comments that boost your brand's AI visibility.Featured

• How citations drive AI visibility: the 3-step process

  Understand the 3-step process of how engaging on cited sources improves your brand's visibility in AI search answers.Featured

• How long does it take to see results from engagement?

  Set realistic expectations for how quickly engagement on cited sources translates to improved AI visibility scores.Featured

• How is the Visibility Score calculated?

  Understand what the visibility score, sentiment, and average position metrics mean and how they are calculated.Few readers

• How does CrowdReply collect AI search data?

  We use DCN scraping, not LLM APIs, to capture exactly what real users see when they search on ChatGPT, Perplexity, and other AI platforms.Few readers

• What's the difference between mentions and citations?

  Understand the difference between AI mentions (brand name in text) and citations (source URLs referenced) and why both matter.Few readers

• How to archive a brand

  Archiving is permanent. Most brand data is removed; task-related data is kept. You cannot restore an archived brand.Few readers

• How often is your AI visibility data updated?

  Learn how frequently CrowdReply refreshes your AI visibility data and why AI search results change more often than traditional search.Few readers

• How to edit brand name and description?

  How to update your brand name, description, and AI model selection in CrowdReply.Few readers

• How to create a new brand?

  Step-by-step guide to creating a new brand in CrowdReply, including setting up competitors, AI models, and prompts.Few readers

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Overview

• Using filters and the Model Selector

  How to use date range filters and the AI model selector to customize your Overview dashboard data.Few readers

Citations

• How to get cited on Reddit threads?

  How CrowdReply's engagement engine helps you get your brand cited on Reddit — the most frequently cited social platform by AI models.Featured

• How to get cited through blog and article outreach?

  A detailed outreach strategy for getting your brand mentioned in blog posts and articles that AI models cite.Few readers

• How to get cited on review platforms (G2, Trustpilot, Capterra)?

  A detailed strategy for building your brand's presence on review sites so AI models cite and recommend you.Few readers

• How to get cited on YouTube?

  A detailed strategy for getting your brand mentioned in YouTube videos that AI models cite, through creator outreach and collaboration.Few readers

• How to get cited on Medium?

  A detailed strategy for creating Medium articles that AI models cite when answering questions in your industry.Few readers

• Using the Citations page

  A complete walkthrough of the Citations page including engagement platforms, top citations chart, cited domains, and the citation URL table.Few readers

• How to get cited on LinkedIn?

  A detailed strategy for creating LinkedIn content that AI models cite, by publishing data-rich posts from your brand or team members.Few readers

• Understanding citation categories and domains

  Learn what the different citation categories mean (Social, News, Review, Academic, etc.) and how domain classification works.Few readers

• How to get cited as a corporate landing page?

  If your Citations page shows corporate-type domains (other companies' product pages, comparison pages, alternatives pages, integration directories, category "best-of" landing pages), AI models are pulling from those pages when answering questions in your category. The strategy here is different from social or news platforms. You usually can't get added to a competitor's product page. The move is to replicate the cited page on your own site so your own corpFew readers

• How to get cited on news publications?

  If news domains appear on your Citations page (TechCrunch, Forbes, Reuters, Business Insider, industry trade press, etc.), AI models are pulling from news coverage when answering questions in your industry. News citations carry strong authority signals and often dominate answers about funding, launches, product comparisons, and industry trends. Getting cited on news domains is a mix of earned press and paid sponsored placements. Here's how each path works.Few readers

• How to get cited on Wikipedia?

  If wikipedia.org URLs appear on your Citations page, AI models are pulling from Wikipedia entries when answering questions in your industry. Wikipedia carries disproportionate weight in AI answers — neutral tone, citation-backed claims, and editorial review make it one of the highest-trust domains AI models cite. Getting cited on Wikipedia means having a dedicated page about your brand (or being referenced on related industry pages) that survives Wikipedia'sFew readers

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Prompts

• How to add and manage prompts?

  Learn how to add new prompts, choose prompt types, manage active and inactive prompts, and understand your plan limits.Few readers

• Understanding your Prompt Details page

  A walkthrough of the Prompt Details page including the visibility chart, top brands, citations, and recent AI responses.Few readers

• How to read AI responses?

  How to view full AI response details, use the Show mentions only filter, and understand citations within responses.Few readers